LEGAL NOTICE

Store Name
Protein Express USA

Dealer
Tannex Innovation Co., Ltd.

Company representative
Freddy Takada

Operation director
Hugo Takada

Shop URL:
www.proteinexpress-usa.com

Address in Japan
470-0224, 98-3 Yunomae Miyoshi Miyoshi-cho, Aichi Prefecture

Address in USA
363 Van Ness Way, Suite 402
Torrance, CA. 90501
USA

Contact information in Japan
Tel: +81-50-6860-5399 Fax: 0561-34-3077
E-mail: info@proteinexpress-usa.com
(Excluding Saturdays, Sundays and holidays 10:00 to 18:00, the New Year time inquiries)

Payment Methods
○ Bank Transfer
○ We will ship the goods after payment is confirmed.
○ The copy of the bank transfer is valid as proof of payment.
○ Transfer rate shall be borne by customer.

Payment deadline
If you chose to pay by bank transfer, payment must be made within the next 7 business days. If we do not receive payment within that period, your purchase will be canceled.

Packing of goods for shipping
Seu pedido será preparado entre 1 a 2 dias depois de confirmada a compra, exceto final de semana.
Tempo de entrega de su pedido:
Japão: 5 a 7 dias
Latino America: 10 a 15 dias
Asia, Europa, Africa e Oceania: 15 a 20 dias

Import tax
Para poder cumprir com nossa missão enviamos para a maioria dos países a redor do mundo. Cada país possui seu próprio regulamento de importação, por tal motivo é de  responsabilidade exclusiva do cliente o pagamento de qualquer taxa por parte da alfândega do país de destino. Para evitar qualquer inconveniente sugerimos verificar previamente o regulamento de importação do país de destino.

Shipping cost
Por gentileza, favor, fazer seu cadastro no nosso site e colocar os produtos de seu interesse no carrinho de compras e aparecerá automaticamente o custo do frete até o país registrado no seu cadastro.

About Returns & Exchanges
And will not accept return or exchange of goods.
However, only if the goods are different from the goods or if the order has arrived defective, we will to accept returned or exchanged.
Please contact us within 7 days after delivery.

For information about stopping services
There is if the service is not available for any reason, the system is down. In that case, I might get time to spread the system.